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Archive for June, 2009

The Truth about Long-Term Cell Phone Contracts

Tuesday, June 30th, 2009

(Why a 36-Month Contract Is Not in Your Best Interest)

Three years is a long time, especially in the cellular world!

That sums up why I think you should avoid a three-year (36-months!) contract when it comes to your cell phone. I don?t want you to get stuck in a contract time warp, unable to make the kind of cell phone changes you?d like to.

But let me tell you exactly why you should avoid a long-term contract, in more detail. Here are my top reasons:

??Reason #1. Cell phones aren?t as tough as they used to be.

There’s a good chance your cell phone won’t last as long as your cell phone contract. Years ago, you could expect your new cell phone to last four or five years. Not anymore. The average lifespan of today?s cell phones is 14 to 24 months. The average consumer buys a new phone every 18 months. If you get into a long-term contract, chances are you?ll need or want to change your phone before your contract is up.

??Reason #2. Cell phones get lost or, stolen or they break.

If something happens to your old cell phone and you need to change to a new one, while you?re in a contract, Bell will not assist you with the cost of a new cell phone to replace your old one.? If you find yourself in this unpleasant situation, you do have a very good alternative:?’s contract-free Bell Mobility cell phones can have you back up in no time.

??Reason #3. You lose your negotiating power with Bell Mobility when you enter a long-term contract. –

If you’re in a situation where you think that Bell Mobility has treated you unfairly (like the time I added a text messaging bundle and the representative accidentally removed my free incoming call feature, resulting in me getting a huge bill the next month), you can always threaten to go to the competition. But in a 36-month contract, with cancellation fees as high as $400, it?s not likely that Bell will take your threat seriously.

Besides, if you do decide to leave, your cancellation fee reduces a lot of their pain felt by your leaving.
Personally, I don’t hate all contracts.? A one-year contract can serve you well, in some situations. Two-year contracts are much harder for me to stand.? Always remember my general rule regarding contracts: the smaller the contract the better, and being contract-free is best of all.

If you liked this article, you can find more articles and videos for Bell Mobility users at ? At, you?ll also find great contract-free cell phones for Bell Mobility. Written by A. Thompson

Surviving Emily, Bell?s Virtual Agent

Saturday, June 27th, 2009

(How to Reach a Real Bell Representative in No Time)

Sometimes you just need to talk to a real person when you?re calling Bell Mobility about your cell phone.

When you call Bell, though, reaching a real person can be difficult, especially if you are a new user or not familiar with Bell IVR (Interactive Voice Response system). When you call Bell, you?ll be introduced to Emily, Bell?s virtual agent. Once you?ve reached Emily, you?ll have a hard time figuring out how to break away and talk to an actual Bell representative.

Here?s the secret to reaching an actual Bell representative: Just dial *611 from your Bell cell phone.? When Emily asks you, – say ?English? or ?Franceais,? and then press [0][0]. You?ll be connected with a real-life Bell representative.

If you end up waiting on hold, don?t worry. Calls to Bell using *611 from your Bell Mobility cell phone are free, including the wait time.

If you liked this article, you can find more articles and videos for Bell Mobility users at ? At, you?ll also find great contract-free cell phones for Bell Mobility. Written by A. Thompson

Doing It All Yourself (Starter Guide): Activating and Programming Your Bell Phone

Wednesday, June 24th, 2009

Why You Should Activate and Program Your Own Phone

Activating and programming your Bell phone yourself is convenient. Doing it yourself saves you the hassle of driving to the nearest Bell store. It?s nice to save a little time. And, since time is money, you get to save a little money, too.

Once you learn how to activate and program your own phone, you?ll realize just how easy it is. Besides, won?t it be cool when you tell everyone that you activated and programmed your own Bell cell phone? In fact, if you?re looking to score a few points, you could offer to activate and program a friend?s phone. So let?s get started.

What You Need to Know

Often, activating and programming become confused. So let?s a get a better understanding of each and what you need to know about both before we go any further.

Activating Your New Bell Cell Phone

Every Bell cell phone has a unique serial number that identifies it on the Bell Mobility cellular network.? Activating your phone links your cell phone?s serial number to your existing Bell Mobility account.

If you are following the instructions given here, it works best if you activate your cell phone first, then program it. This is because after you have activated your phone using the website, you?re given the lock code that will allow you to program your phone.

Programming Your New Bell Cell Phone

When you get your new Bell cell phone, either it will be programmed with a dummy (fake) phone number (when it’s a new phone) or it will have the previous owner’s number in it. In both situations, you will need to program your existing Bell phone number into your phone, in order for it to work. When you program your new Bell phone, you replace the existing phone number on the phone with your own. Unless you replace the old phone number with your own, you will never successfully make or receive calls on your phone.

To Begin, You Will Need:

A account ? Part of the process of activating your Bell phone requires you to have a account. If you don?t have one, a Bell customer service representative will help you set one up.

An existing Bell monthly account ? Activating your phone yourself only works if you have an existing Bell monthly account. It does not work with Prepaid. If you don?t yet have an account with Bell and need to set one up, you will need to visit your local Bell store.

The lock code ? This is the six-digit code you are given when you activate your new cell phone. Think of it as a key for your phone. It gives you access to all of the internal setting and functions of your phone. Write down the lock code and keep it in a safe place. You?ll need it in the future, when you make changes to your cell phone?s programming.

What?s the Process?

Great! Now you?re ready to get busy. You should begin with our Activating Your Phone tutorial video. Then identify your phone model and follow the steps in the Program Your Phone video.

We have an excellent selection of detailed videos that walk you through the activation and programming processes. You can watch them once or as many times as you need. Don?t worry; they were designed with the ordinary user in mind. There?s no need to have any technical background.

So relax! And get your new Bell cell phone activated and programmed in less time than it would take to drive to the Bell store.

Click here to watch the activation video.

And if you liked this article, you can find more articles and videos for Bell Mobility users at At, you’ll also find great contract-free cell phones for Bell Mobility. Written by A. Thompson is not affiliated with Bell Canada or Bell Mobility.
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